Effective Date: 01/09/2024

Introduction

At Arudhra's Jewels ("we", "us", or "our"), we are committed to protecting the privacy and personal information of our customers, website visitors, and users. This Privacy Policy outlines the types of personal information we collect, how we use and share that information, and the rights you have regarding your personal data. By using our website, www.arudhrasjewels.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide better services, improve the user experience, and process transactions. The types of information we may collect include:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing or shipping address
• Payment information (credit card details, billing address)

b. Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Time and date of visit
• Referral URLs and pages viewed
• Cookies and tracking technologies (see section on Cookies)

c. Transaction Data

• Order history
• Product preferences and wishlists

d. Communication Data

• Feedback, inquiries, or communication with our customer service team
• Social media messages or interactions

2. How We Use Your Information

We use the information collected for the following purposes:

a. Order Processing and Fulfillment
To process your orders, ensure delivery, and communicate with you regarding your purchases.

b. Account Management
To create and manage user accounts, including handling customer inquiries and account-related notifications.

c. Marketing and Promotional Communications
To send marketing and promotional materials, including newsletters and offers, only if you have consented to receive such communications. You may opt out of these communications at any time.

d. Improve User Experience
To analyze user behavior and website traffic to improve our services, products, and website performance.

e. Legal Compliance
To comply with legal obligations, protect our rights, and enforce our policies.

3. Sharing Your Information

We value your privacy and will not sell, rent, or share your personal information with third parties except in the following situations:

a. Service Providers
We may share your information with third-party service providers (e.g., payment processors, shipping providers) to fulfill our services. These providers have access to personal information only to perform specific tasks and are obligated not to disclose or use it for other purposes.

b. Legal Requirements
We may disclose your personal information if required by law or to protect our rights, respond to legal processes, or prevent harm or illegal activities.

c. Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of such an event and provide options regarding your data.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, gather analytical data, and customize content.

What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand how you interact with our website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Analytical Cookies: Help us understand user behavior and improve website performance.
• Marketing Cookies: Used to deliver personalized advertisements and measure their effectiveness.

Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have certain rights regarding your personal information under applicable data protection laws:

a. Right to Access
You may request access to the personal data we hold about you.

b. Right to Rectification
You may request the correction of inaccurate or incomplete personal data.

c. Right to Erasure
You may request the deletion of your personal data under certain conditions.

d. Right to Restrict Processing
You may request a restriction on the processing of your personal data in specific circumstances.

e. Right to Data Portability
You may request a copy of your personal data in a structured, machine-readable format.

f. Right to Object
You may object to the processing of your personal data for direct marketing purposes or under certain other conditions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of these third-party sites.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will promptly delete it.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any changes by updating the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Arudhra's Jewels
Email: support@arudhrasjewels.com
Phone: +91 63699 88221
Address: 7C,Kunjaramoorthy Vinayagar Street, Chidambaram, Tamil Nadu, 608001